Returns & Refund Policy

1. Eligibility for Returns

• Only unused, unopened CBD products in their original packaging are eligible for return.
• Sale items, opened products, or items showing signs of use cannot be refunded or exchanged.
• Returns must be requested within 30 days of purchase.

2. Return Process

• To initiate a return, please contact us via email or our contact form with your order number and reason for return.
• After approval, please ship the item to the address provided by our customer service team.
• Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

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3. Refunds

• Approved refunds will be processed back to the original payment method within several business days.
• Shipping costs for returning the product are non-refundable. The cost of return shipping will be deducted from your refund.

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4. Shipping & Delivery

• Depending on your location, it may take additional time for exchanged products to reach you.
• We recommend using a trackable shipping service for high-value items.

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5. Safety & Compliance

• By purchasing, you confirm that you are in a location where receiving CBD products is legal.Only regular priced items may be refunded. Sale items cannot be refunded.

• Please note: CBD regulations differ by country and state. We cannot accept returns from regions where shipping CBD products is prohibited.

6. Exchange

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Mahina.holistic.hemp@gmail.com.

7.Need Help?

• Contact us at mahina.holistic.hemp@gmail.com for questions related to refunds and returns.
• We want you to be happy with your purchase!

We’re here to make your experience smooth and worry-free!